MISSED CALL SERVICES

Missed call solution, you can easily engage with your customers in a variety of ways. For instance, if you’re running a giveaway or a voting campaign, you can simply ask customers to give you a missed call to register their choice. Additionally, with Omni-channel integrations, including Missed Call, SMS, and WhatsApp, you can create any customer engagement workflow you can imagine.

contact

Benefits and Features

Data Privacy

Reports & Analytics

Easy Integration

Scalability & Security

Data Privacy

✓ Ensure customer-executive conversation by masking phone numbers.

✓ Protect data privacy of your customers.

✓ Ensure executive telephone numbers are not exposed.

Reports & Analytics

✓ Monitor and record all calls for compliance.

✓ Track key business metrics with real-time customizable reports for team assessment.

✓ Monitor call quality with AI-powered sentiment analytics.

Easy Integration

✓ Integrate your missed call service with outbound dialing to notify every caller with an automated voice response.

✓ Customized SMS notification can be sent to all the people calling at your miss call number.

✓ Respond to missed calls with templatized WhatsApp messages and automated chatbots.

Scalability & Security

✓ Ease your customer’s verification process by asking them to give a missed call instead of OTP.

✓ The cloud-based missed call solution ensures completely secured data storage.

✓ Customer verification by missed calls have a higher success rate than SMS by OTP for the ease of use.

Step by Step: How Missed Call Service Solution Works

Step-1

A dedicated executive is assigned to each customer for ongoing support.

Step-2

Customers and executives connect via the ‘call’ button on the app/website.

Step-3

Secure exchange of caller details between servers, providing executive’s contact.

Step-4

Secure exchange of caller details between servers, providing executive’s contact.