GSM CHANNEL

GSM Channels are the backbone of modern wireless communication, enabling seamless connectivity for mobile devices across the globe. Our advanced GSM Channel solutions provide robust, high-quality voice and data transmission, ensuring reliable communication for businesses and individuals.

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Why CASQ GSM Channel should be your go-to solution to your customers

AI-automation to handle high call volume

Ensure top-grade customer experience by attending your callers with a customized voice message, irrespective of the call volume.

Reduce operational costs with cloud calling

Get access to a power-packed cloud telephonic system with scalable features thereby driving down operational costs by up to 80%

Minimize manual effort with virtual receptionist

The calls received by your office Server Space will be transferred directly to your agent’s mobile phones, saving your team’s time and effort.

Zero-miss business calls with follow-up feature

With an integrated follow-up feature, your sales or customer service teams will be able to ensure timely follow-up on the missed ones.

GSM Channel Features

Centralized business number

Add multiple agents and departments behind one virtual phone number.

GSM Channel greeting

Welcome your callers with a customized and professional voice message.

Call routing

Callers can easily connect with their concerned department/agent basis their input in Server Space menu.

Call recording

Customer conversations are automatically recorded and stored on cloud for future purpose.

Call reports

Check the number of your missed, attended, and outgoing calls agent and department wise.

Timely follow-ups

Ensure effective follow-up on your missed customer calls with timely notifications of the same.