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Data Center Space
Why CASQ Data Center Space should be your go-to solution to your customers
AI-automation to handle high call volume
Ensure top-grade customer experience by attending your callers with a customized voice message, irrespective of the call volume.
Reduce operational costs with cloud calling
Get access to a power-packed cloud telephonic system with scalable features thereby driving down operational costs by up to 80%
Minimize manual effort with virtual receptionist
The calls received by your office Data Center Space will be transferred directly to your agent’s mobile phones, saving your team’s time and effort.
Zero-miss business calls with follow-up feature
With an integrated follow-up feature, your sales or customer service teams will be able to ensure timely follow-up on the missed ones.
Data Center Space Features
Call routing
Callers can easily connect with their concerned department/agent basis their input in Data Center Space menu.
Call recording
Customer conversations are automatically recorded and stored on cloud for future purpose.
Call reports
Check the number of your missed, attended, and outgoing calls agent and department wise.
Timely follow-ups
Ensure effective follow-up on your missed customer calls with timely notifications of the same.